The Crows Nest, Whitehaven Harbour

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Inspection Information

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All inpected properties liseted in this guide are either inspected by Visit Britain, by The AA or under local inspection scheme - Quality Cumbria - or have recently applied for a rating and waiting assessment.

Please be aware that rating may change throughout the year. Information about the grading schemes can

be found below, but if you like further information please pick up a leaflet at any Tourist Information

Centre or contact theappropriate organisation:

Visit Britain    VB         

Quality in Tourism, Farnombe House, Broadway,Wochestershire

Tel: 02085 633309

qualityintourism@gslglobal.com

feedback@visitbritain.org

www.qualityintourism.com

www.enjoyEngland.com

The AA        AA

15th Floor Fanum House, Basingstoke, RG21 4EA

Tel: 01256 844455

Customer.services@theAA.org

www.qualitycumbria.org

Quality Cumbria         QC

Cumbria Tourism, Windermere Road Stavely, Cumbria LA8 9PL

Tel: 01539 825069

info@qualitycumbria.org

www.qualitycumbria.org

Ratings Made Easy

The following desciptions of what to expect apply to all types of accomadation use them as a general guide.

1 star: Simple, practical, no frills

2 star: Well presented and well run

3 star: Good level of quality and comfort

4 star: Excellent standard throughout

5 star: exceptional with a degree of luxury

Both of the national assessing bodies (Visit Britain & The AA) now assess hotels and guest accomodation (including B&B's) to the same critia and award one to five stars. The star rating reflects the overall quality of the experience.

Places that 'go the extra mile' to make your stay a special one, will be awarded a high star rating and

hotels and guest accomodation may achieve a Gold or Silver award.

GOLD AWARDS are given to the very 'best of the best'

SILVER AWARDS   recognize exceptional quality at all levels

Quality Cumbria

With the help of Visit Britain and in partnership with the Accomodation, Inspection and Advisory Services (AIAS), Cumbria and Lakeland Self Caters' Association (CaLSCA), and the Lakes Hospitality Association (LHA) Cumbria Tourism has developed Quality Cumbria, a Qualityu Assurance programme.

The Quality Cumbria scheme is a stepping stone towards the National Quality Assurance Standards. It is delivered in partnership with Visit Britain and while accodation providers meeting the Quality Cumbria standard are not yet participating in the national scheme; they are commited to quality improvements

Properties are assessed to a minimum standard and should be clean, comfortable and fit for purpose.

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